MURTON GRANGE RESIDENTIAL CARE HOME GIVEN GLOWING REPORT BY CQC
Tuesday 26th Jan 2016
Murton Grange residential care home for adults with learning difficulties and autism has been rated ‘Good’ by the Care Quality Commission (CQC).
The home, one of a number throughout the North East, run by Swanton Care & Community, was praised by inspectors who said it was a place where people were ‘treated with dignity and respect’ and had a ‘positive culture’.
Murton Grange, on Knaresborough Road, provides care and accommodation for up to 10 people with a learning disability, autistic spectrum disorder, and associated complex needs.
The CQC said each of its five inspection criteria – is the service safe, effective, caring, responsive and well-led? – were rated as ‘Good’, making the home fully compliant with the regulator.
The unannounced inspection, which took place in November last year, included feedback from family members.
One said of their relative, ‘They are working very hard to look after him and keep him occupied’ another commented, the ‘staff are excellent’.
Overall family members were complimentary about the standard of care at Murton Grange and inspectors commented that staff treated people with dignity and respect and helped to maintain people’s independence by encouraging them to care for themselves where possible.
Home Manger Denise Willis said she was delighted that the CQC had rated the facility as ‘Good’.
She said: “We’re immensely proud of the warm, friendly atmosphere we have created at Murton Grange and it’s fantastic that the inspection report reflects that.
“Our team is dedicated to the support of our service users and we always do everything we can to ensure the care we provide is truly personalised and empowering. I’d like to say a big thank you to all our families for their wonderful feedback, it’s great to hear.”
Inspectors added that they saw staff talking to people in a polite and respectful manner and interacting with people at every opportunity.