TYNEDALE CARE HOME GIVEN GLOWING REPORT BY CQC
Monday 1st Feb 2016
Tynedale residential care home for adults with learning difficulties and autism has been rated ‘Good’ by the Care Quality Commission (CQC).
The home, run by Swanton Care & Community, was praised by inspectors who said it had a “calm, quiet and welcoming” atmosphere.
Tynedale, in the Ashbrooke area of the city, provides 24/7 care and support for up to four adults with a learning disability or autistic spectrum disorder.
The CQC said each of its five inspection criteria – is the service safe, effective, caring, responsive and well-led? – were rated as ‘Good’, making the home fully compliant with the regulator.
The unannounced inspection, which took place in November last year, included feedback from family members.
One said the ‘home is lovely and is always clean’ and another said their relative ‘is settled and happy’ at Tynedale.
Family members also informed inspectors that they were ‘happy with the service’ and they felt ‘staff know and understand’ their relative's needs and could provide appropriate care.
Home Manager Julie Percival said she was delighted that Tynedale had received such a positive CQC report.
She said: “I’m so proud of the team here at Tynedale, this report is well deserved.
“Our number one focus is to provide the highest quality care possible for our wonderful residents and it’s great that has been recognised in this report.
“We will keep working hard in the year ahead and continue to develop our service as we strive to move from good to outstanding – that is always our aim.”
The CQC report went on to praise the 18-strong care team and said staff treated people with dignity and respect and supported them in a patient, gentle manner and added that they saw people smiling, laughing and interacting in a friendly manner with staff.
They also highlighted the many activities on offer to service users which range from arts and crafts, baking, sensory games, watching films, karaoke and everyday tasks to park visits, coastal walks and beach trips.
Ms Percival added: “People living at Tynedale enjoy varied activities and staff support them to live within a relaxed environment following a timetable and plan of everyday activities in order to further independence.
“It’s great that Tynedale is close to Sunderland City Centre with local shops, cafes and pubs so our residents can socialise and feel part of the local community.”