Lucerne House – Courtyard Care, is a 6-bedroom residential home based in a quiet residential area of Barton Seagrave, supporting young people aged 5-17. We pride ourselves on creating a home from home environment to allow our young people to flourish and thrive.
Learning disabilities
Challenging behaviours
Complex needs
I started working in the care sector in 2000, with my first experience being an agency worker in a care. As I gained experience, knowledge, and confidence, I went on to work in a variety of settings that included, domiciliary care, supported living schemes, nursing homes, hospitals, and residential facilities supporting children and adults with learning disabilities, autism and associated additional needs.
Working in a variety of settings with different providers provided me with the experience base that I needed to understand the best way that I could direct my passion and desire to make a difference in the lives of the vulnerable members of society. I devoted a lot of my time in completing all mandatory CPD courses and other relevant training provided by the different settings that was associated with, which accelerated my assent to management functions.
The qualification that I have gained over the years range from NVQ 3, NVQ4 and Registered Managers Award (RMA) in health and social care (adults) to Diploma Level 3 and Leadership and Management Diploma Level 5 in Children and Young People.
Joining Swanton Care has been a welcome opportunity to help me further develop myself so that I can make a “bigger difference” to the lives of the people we support. I have a passionate team of staff whose dedication is commendable. Together, we have a vision to take Lucerne house to greater heights!
I have 10+ years’ experience in the care sector, with both young adults and children. I have had the pleasure of working with multiple registered services where we offered support and care for children with learning disabilities, mental health, emotional behavioural difficulties, sexual harmful behaviours and complex health needs.
I started my working career in the British Army where I formed an aptitude for teamwork and leading from the front. After a career change in 2010 I found myself in my first role supporting young people/adults in a supported living environment, whilst still linked to the British Army as a reservist. I then supported in a children’s residential care setting in 2013 where I progressed through varying roles to become the Regional Operations Manager for the east & southeast Anglia covering 13 Good and Outstanding services.
I am very passionate about improving lives by providing the best possible care whilst helping them to reach their full potential. I’m a driven and strategic individual with proven success in this industry.
I am also the Responsible Individual (RI) for all of our children’s homes in the South.
At Lucerne House – Courtyard Care, each of our young people have their own personalised bedrooms, a large communal area, a games room, and an activity and sensory room offering a large space with a vast range of sensory toys, along with a large garden with a climbing frame, birds nest swing, trampoline and sandpit.
We support our young people to access education through an SEN school, allowing them to have a voice, encouraging and empowering them, alongside increasing their independence skills and life skills for later in their adult life.
We work alongside many health care professionals, where we promote and encourage positive relationships with families to meet the children’s needs and ensure they are receiving the best quality care. Alongside this our team members are experienced and have gained a lot of experience and knowledge through regular training and support from both internal and external agencies.