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Privacy Notice

Who We Are

Swanton Care & Community Limited (‘we’ or ‘us’ or ‘our’) gather and process your personal
information in accordance with this privacy notice and in compliance with the relevant data protection
Regulation and law. This notice provides you with the necessary information regarding your rights and
obligations, and explains how, why, and when we collect and process your personal data.

Swanton Care & Community Limited’s registered office is at number three, Siskin Drive, Middlemarch
Business Park, Coventry, CV3 4FJ and we are a company registered in England and Wales under
company number 5789785. We are registered on the Information Commissioner’s Office Register of
Data Controllers under registration number ZA221748 and act as the data controller when processing
your data. Our designated Data Protection Officer is Marcus Taylor, and can be contacted at
dataprotection@swantoncare.com or number three, Siskin Drive, Middlemarch Business Park,
Coventry, CV3 4FJ.

Information That We Collect

Swanton Care & Community Limited processes your personal information to meet our legal, statutory,
and contractual obligations and to provide you with our products and services. We will never collect
any unnecessary personal data from you and do not process your information in any other way than
already specified in this notice.

The personal data that we can collect from you includes but not limited to: –
Name, Date of Birth, Home Address, Personal & Business Email, Contact Telephone Numbers (landline
and mobile), Bank Account Details, National Insurance Number, NHS Number, Copy of Passport,
Nationality, Driver’s License Number, Marital Status, Birth Certificate details, Secondary & Further
Education details including loans, Next of Kin/Emergency contact details, Work-related training
skills/courses. Employment history including employers and pay rates, Employment references and
referees, Utility Bills, National Midwifery Council (NMC) Registration (if applicable), Details of
professional body memberships. Details of any criminal records, IP addresses and cookie information.
Special Category Data including health and medical information and gender. Biometric data including
your photograph and images from CCTV.

How We Use Your Personal Data

Swanton Care & Community Limited takes your privacy very seriously and will never disclose, share,
or sell your data without your consent, unless required to do so by law. We only retain your data for
as long as is necessary and for the purposes specified in this notice. Where you have consented to us
providing you with promotional offers and marketing, you are free to withdraw such consent at any
time. The purposes and reasons for processing your personal data are detailed below: –

Your Rights

You have the right to access any personal information that Swanton Care & Community Limited
processes about you and to request information about: –

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us
to correct and/or complete the information and we will strive to update/correct it as quickly as
possible, unless there is a valid reason for not doing so, at which point you will be notified.
Your also have the right to request erasure of your personal data or to restrict processing in
accordance with the data protection law, as well as to object to any direct marketing from us and to
be informed about any automated decision-making that we use.

Automated Decision Making

You will not be subject to decision that will have a significant impact on you based solely on
automated decision-making.

If we receive a request for any of the above rights, we may ask you to verify your identity before
acting on the relevant request; this is to ensure that your data is protected and kept secure.
Swanton Care & Community Limited utilizes CCTV as part of its business and activities. The reasons
for using CCTV are noted under the ‘How We Use Your Personal Data’ section above. Swanton Care
& Community Limited may disclose CCTV footage to the police and other law enforcement agencies
where it is required in the detection or prosecution of crime. We retain a record of all CCTV footage
disclosures.

Sharing and Disclosing Your Personal Information

We do not share or disclosure any of your personal information without your consent, other than for
the purposes specified in this notice or where there is a legal requirement. Swanton Care &
Community Limited uses third parties to provide services and business functions, however all
processors acting on our behalf only process your data in accordance with instructions from us and

Every Moment Matters

comply fully with this privacy notice, the data protection laws and any other appropriate
confidentiality and security measures.

Safeguarding Measures

Swanton Care & Community Limited takes your privacy seriously and takes every reasonable measure
and precaution to protect and secure your personal data. We work hard to protect you and your
information from unauthorised access, alteration, disclosure, or destruction and have several layers
of security measures in place, including: –
Secure Cisco Meraki network, Strong Encryption, Complex passwords, Role-based access control,
Locked rooms and filing cabinets.

Processing and Transfers Outside the UK

Personal data in the United Kingdom is protected by the UK GDPR but some other countries may not
necessarily have the same high standard of protection for your personal data. Swanton Care &
Community Limited does not transfer or store any personal data outside the UK.

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Swanton Care & Community Limited,
however, as this information is required for us to provide you with employment, services and fulfil our
contract, we will not be able to offer prospective employees a position in Swanton, or some/all of our
products or services without it.

How Long We Keep Your Data

Swanton Care & Community Limited only retains personal information for as long as is necessary and
we have strict review and retention policies in place to meet these obligations. We are required under
UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years
after employment ceases after which time it will be destroyed.
Where you have consented to us using your details for direct marketing and company benefits, we
will keep such data until you notify us otherwise and/or withdraw your consent.

Special Categories Data

Owing to the products, services, or treatments that we offer, Swanton Care & Community Limited
sometimes needs to request sensitive personal information from you. Where we collect sensitive
personal data, we will only request the minimum necessary for the specified purpose and identify a
compliant legal basis for doing so. You can modify or remove consent at any time, which we will act
on immediately, unless there is a legitimate interest or legal reason for not doing so. Where we rely
on your consent for processing special category data, we will obtain your explicit consent. You can
modify or withdraw consent at any time, which we will act on immediately, unless there is a
legitimate or legal reason for not doing so.

Promotions & Offers

Occasionally, Swanton Care & Community Limited would like to contact you with details of the offers,
services, and newsletters that we provide. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-
out/subscribe options or by contacting Swanton Care & Community Limited directly.

If you consent to us contacting you with the above-mentioned information, please tick to say how you
would like us to contact you: –
Post ☐ Email ☐ Telephone ☐ Text message ☐

Lodging A Complaint

Swanton Care & Community Limited only processes your personal information in compliance with this
privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise
a complaint regarding the processing of your personal data or are unsatisfied with how we have
handled your information, please contact us below. You also have the right to lodge a complaint with
the company’s Data Protection Officer or the Information Commissioner, details below.

Swanton Care & Community Limited

Number three
Siskin Drive
Middlemarch Business Park
Coventry
CV3 4FJ
Tel: 0247 621 4427
dataprotection@swantoncare.com

Information Commissioners Office

Wycliffe House, Water Lane, Wilmslow SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Fax: 01625 524 510
Email: enquiries@ico.org.uk

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