SCS Norwich - Swanton Care is a supported living service based in the centre of Norwich. We have 34 flats for young adults needing support to live independent lives. We also support people in the community who have moved on from more complex services.
Learning disabilities
Autism
I have been in various health care positions for the last 10 years working in both residential and Domiciliary care services throughout East Anglia, supporting individuals with a wide range of needs.
During my time working in health care I progressed through various roles, becoming Registered Service Manager in 2016 and joining Swanton Care & Community in 2023 as the Registered Service Manager of Norwich SCS. I am continually looking at ways to improve myself and the care we provide, I therefore recently completed my Level 5 qualification in Leadership and Management in Health and Social Care.
My aim is to provide high quality support, with a person-centred approach whilst achieving continuous improvement for the people we support and of the services we offer in order for them to reach their own personal goals and independence.
I am very proud of the team I work with; I take pride in my work as do they. We ensure that every person we support is at the heart of their own individual care, to make Norwich SCS the best it can be. Every moment really does matter and it’s our responsibility to help everyone reach their potential.
I joined Swanton Care & Community in September 2021, as the Regional Director for the East Anglian Region, since then I have had the opportunity to become the Divisional Director for the East of England.
I have been a Registered Nurse (RNLD) for over 25 years, and during that time have enjoyed a varied career within a range of settings and services at a senior level.
I have an MBA and APMP qualification.
I am proud of the team that I work with & the passion that they have for their roles and the people we support. I embrace being able to make a positive difference to the lives of the people we support and our team members.
Chief Executive Officer Gary Thompson is the Responsible Individual for SCS Norwich. To find out more, visit our Meet The Team page.
All of the flats within SCS Norwich - Swanton Care, are self-contained with spacious living arrangements and 24/7 float support. The people we support have a dedicated 1-1 support team to help and encourage independence levels which includes daily living activities, medication compliance and much more.
The team actively engages with the people we support to enhance their lives, encouraging them to use their 1-1 time to promote their independence. We always put the needs of the people we support first, therefore we try our utmost to allocate their 1-1 time when they want/need it.
Our latest CQC rating was ‘Good’ overall, all the interviews CQC held received positive feedback in that family members would recommend SCS Norwich. The report goes on to mention that families of the people we support appreciate the support we provide, our team’s kind and considerate approach help the confidence they had in the management of the service.
