Pen Y Coed - Values in Care is a 5-bedroom home located in the Crumlin area, the home is situated in a semi-rural location within its own 0.5 acres of land. Pen y Coed offers easy access to the town centres of Blackwood and Caerphilly.
I joined Values in Care during October 2015 as a Support Worker, progressing to manager in January 2021, during this time I have completed my Level 5, my EAT course and positive behaviour management trainer course.
My aim as a manager is to provide the best quality of care ensuring that the people we support live the best possible lives. Alongside this I pride myself in providing a safe and positive environment for my team to flourish and grow. A team who feels supported and encouraged provides outstanding care and support, creates opportunities for them to develop great morale and culture within the team and ultimately offers the best care possible for people we support.
I joined Values in Care in February of 2012, being new to care and support I was keen to understand all of the training that I was being provided to ensure that I was delivering the best quality of care possible. This led me to further my career and start moving through the different roles such as Team Leader, Deputy Manager and Registered Manager. Whilst doing this, I complete both my Level 3 and 5 qualification in Social Care, my Trainers Qualification and become a Positive Behavioural Management Trainer. In recent years I was successful in the role of Operational Manager and this year I have been successful in procuring the role of Regional Director for Values in Care.
I have always been driven by the people we support and seeing the success and development in which they can achieve when the correct support is given. I believe this is developed by instilling good values within the team, and by fostering a great culture. Swanton Care has provided me with many opportunities, and I am passionate in ensuring these opportunities are available to all of our teams.
I became a Chief Operating Officer in July 2022, prior to this I was Regional Director to Values in Care for 2 years. During my time in the social care sector, I have gained a wealth of experience, starting my career as a young Support Worker in 2003, progressing through roles such as Keyworker, Manager and Area Manager.
I have loved gaining qualifications along the way, including a Level 5 in Leadership and Management and an ILM Level 5 (The Institute of Leadership and Management), this has helped me to support the people in our care to have a better quality of life. I also have a keen interest in Positive Behavioural Support and am continuing my learning by undertaking a Diploma in this specialist area.
During my 19 years in the social care sector, I have always worked in complex homes for people with learning disabilities and autism, leading and directing teams to ensure we offer the best care possible to the people we support. Growing organically has ensured that I have great knowledge, experience and understanding in the care sector.
In my spare time I really enjoy horse riding, spending time with my family and pets.