Pen Y Coed – Values in Care is a 5-bedroom home located in the Crumlin area, the home is situated in a semi-rural location within its own 0.5 acres of land. Pen y Coed offers easy access to the town centres of Blackwood and Caerphilly.
I started my career with Values in Care in 2012 as a Support worker, I have since progressed to Registered Manager in 2018. During this time, I have completed a QCF Level 5 in Health and Social Care leadership, Level 4 Buccal Midazolam Instruction award, Level 3 Education and Training award, became a qualified trainer in Positive Behavior Management and I am currently undertaking a Level 4 BTEC in positive behavior support. Each of my qualifications has been supported by Values in Care and I am extremely grateful for the opportunities I have been provided.
I have always had a ‘lets give it a go’ approach to support, as I believe that with the correct planning and person-centered approach, anything is possible for the people we support This approach has opened up the life of the people we have supported, accessing activities and holidays that previously have been difficult to access. One example being a person going on holiday with two support workers to Disney Land Paris.
I began working in Social Care sector since January 1996, this was soon after I finished my degree in BSc Behavioural sciences. I commenced employment as a support worker with a not-for-profit organisation working with adults with learning disabilities. This was during the time when Ely hospital in South Wales was in the process transitioning people from hospital to resettle in the community into supported living accommodation.
I continued my employment with the organisation, developing in my career with various roles across the organisation, working with different models of support including supported living, respite, community support and residential manager roles.
I have worked in senior management roles for the last 15 years mainly in operations and quality assurance. I have been a Registered Manager since 2014 with two providers in the last 27 years.
I am a trainer and been the organisational lead for person centred practise, ensuring that people supported live lives to their full potential and are encouraged to have greater choice and control. I feel passionate that people are at the forefront of their own support provision ensuring that the quality-of-service provision is exceptional.
I have recently joined Swanton Care, Values in Care as the Regional Director in August 2023 and look forward to working within this organisation to continue my career development supporting people and staff to reach their goals and aspirations.
I became a Chief Operating Officer in July 2022, prior to this I was Regional Director to Values in Care for 2 years. During my time in the social care sector, I have gained a wealth of experience, starting my career as a young Support Worker in 2003, progressing through roles such as Keyworker, Manager and Area Manager.
I have loved gaining qualifications along the way, including a Level 5 in Leadership and Management and an ILM Level 5 (The Institute of Leadership and Management), this has helped me to support the people in our care to have a better quality of life. I also have a keen interest in Positive Behavioural Support and am continuing my learning by undertaking a Diploma in this specialist area.
During my 19 years in the social care sector, I have always worked in complex homes for people with learning disabilities and autism, leading and directing teams to ensure we offer the best care possible to the people we support. Growing organically has ensured that I have great knowledge, experience and understanding in the care sector.
In my spare time I really enjoy horse riding, spending time with my family and pets.