Our specialist teams are fully trained to support children and adults with a wide range of complex health care needs. Complex care is sometimes referred to as long-term care or continuing complex care. As the name suggests, this type of care requires well trained carers who are proficient in an array of specific specialist caring methods.
We understand that coping with complex health or medical conditions can be difficult, and that psychological and social support is vital. We work closely alongside a number of other healthcare professionals to provide comprehensive and tailored support, including GP practices, community nurses, physiotherapists, occupational therapists, speech and language therapists, and hospital consultants. Our clinical governance is robust, and staff follow comprehensive support and health action plans.
We can support difficulties with:
As part of our complex care support, we can also manage the individual’s physical needs, including:
To help overcome feelings of low self-esteem, loneliness and, for some people, depression, we will build a care programme that is all about how we can help and support your loved one.
We’ll liaise with the GP practice, community health teams and hospital consultant to ensure you receive a continuity of care in your home across a complete and informed support team.
Customers tell us what they value the most is the companionship and emotional support for themselves and their family which our staff provide. It’s vital that everyone is united in working towards delivering the best possible care.
