Specialist Referrals Team

Contact Our Team 

Meet our Referral Specialists

Our dedicated team brings a wealth of experience in supporting people with a wide range of needs. We’re here to guide you through the referral process with care, understanding, and clarity. Whether you're seeking support for yourself or a loved one, we'll work alongside you to ensure the right steps are taken — tailored to your unique circumstances. From the first conversation to ongoing support, we're with you every step of the way.

Moya Goodyear

Business Development Manager - North

With many years’ experience in the health and social care sector, I specialise in supported living, residential, and complex care services for both adults and children. I’ve worked across the North region to successfully open new services, build trusted partnerships, and support referral growth.

I’m passionate about identifying opportunities that help people receive the right care in the right place—always with dignity, compassion, and purpose.

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Helen Davidson

Business Development Manager - South

I’m a Registered Nurse for people with Learning Disabilities and have spent over 35 years supporting children and adults across a wide range of services—from schools and residential care to supported living and hospital settings.

Helping people take positive steps toward greater independence is at the heart of what I do, and I always put the individual’s needs first. In my role, I focus on getting to know each person and their circle of support to ensure they’re matched with the right service.

 

 

Helen

Lisa Reynolds

Business Development Manager

I’ve worked in health and social care for over 15 years, starting as a support worker and now helping families and professionals find the right support through my role in referrals and assessments.

I carry out person-centred assessments and work closely with our teams to ensure each placement is carefully planned and tailored to individual needs. I’m passionate about making transitions smooth and positive, helping people settle into services where they can truly thrive.

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Aleesha Lloyd

Business Development Manager - South & South West of England

I’m passionate about helping people take their next steps in life — whether that’s moving from a family home into supported living, leaving a hospital setting, or receiving specialised care in their own home.

I bring both operational experience and a background as a Registered Manager in Supported Living and Complex Care Services, supporting children, young people, and adults. I believe every person’s journey is unique, and I work closely with each individual and their circle of support to make every transition as smooth and positive as possible.

My goal is always the same: to help people feel safe, supported, and truly at home in their forever home.

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Truly amazing people who have literally changed my daughter's life- thank you doesn't even come close to saying how grateful I am to all of you!

Relative, Swanton Community Services Hull
support for independent livingsupport for independent living

Journeys of Growth: Meet the People We Support

  • Jess

    Jess, Supported in Swanton Community Services, Hull

    Jess joined Swanton Community Services earlier this year, and her progress since then has been inspiring.

    With the support of her team, Jess has become increasingly confident and engaged—taking part in nature-themed activities like a garden leaf hunt and enjoying trips to the local market. These experiences have helped her feel more connected to her surroundings and the people in her community.

    A real highlight came when Jess chose to have her hair cut for the first time in a while—a decision that left her beaming with pride and boosted her self-esteem.

    Her parents have said how proud they are of her journey so far, sharing how much more confident and content she seems in herself.

    Jess continues to flourish, and we’re all excited to support her on the next stage of her journey.

  • James, Supported in Residential, Wales

    When James joined us from children’s services, they were facing challenges with communication and adjusting to a new environment. With personalised support, patience, and encouragement from the team, James has made remarkable progress — showing increased confidence and improvement in how they express themselves.

    It’s been a privilege to be part of James' journey into adulthood, helping them build trust, develop new skills, and settle into a setting where they feel safe and heard.

    James social worker shared "The difference in James since joining Swanton has been remarkable. When he first arrived, communication and adjusting to a new environment were real challenges. With the team’s personalised support, James has grown in confidence and found new ways to express himself. It’s been so positive to see him begin to trust others, develop new skills, and really settle into a place where he feels safe, valued, and heard."

  • Swanton Community Services Barnsley

    We have a very heartwarming story coming soon!

  • TC, Supported in Swanton Community Services, Southampton

    Since joining our community in Southampton, TC has gained s much confidence through being actively involved in decisions about his support. With encouragement from his dedicated team, he now plays a key role in shaping his daily routine, building independence, and setting meaningful goals for the future- something that is very important to his and his family. 

    At the People We Support Forum this summer, TC contributed valuable ideas on the types of questions that should be asked at Support Worker interviews — ensuring that the voices of people we support help influence who joins our teams.

    This has not only boosted his confidence but also shown him how much his input matters in shaping the wider Swanton community.

  • Amy, Suported in Swanton Community Services Tyne & Wear, Sunderland

    When Amy joined Swanton, she was ready to embrace greater independence and start a new chapter. After living with family and spending some time in hospital, Amy transitioned into supported living with determination, enthusiasm, and a clear vision for her future.

    Amy has worked closely with her support team to create a personalised activity plan, which includes swimming, visiting National Parks, and of course- holidays! These plans are not just about having fun — they’re also part of building skills, confidence, and social connections.

    Thanks to a well-planned transition and a support team who really listened to what matters to her, Amy is flourishing in her new environment. Her story is a great example of how the right support, delivered in the right way, can unlock potential and help people thrive.

  • RM, Rowan House, Courtyard Care, Warrington

    RM joined our Courtyard Childrens Services in the spring of this year — his first experience of being supported. Understandably, his family had some reservations, as it was an uncertain and emotional time for everyone.

    Once RM had settled in, the difference in him was clear. He began to grow in confidence and try new things, supported every step of the way by his Support Worker. This summer, RM joined in with the parties across Courtyard — even travelling to Liverpool to share in the fun. His mum never imagined this would be possible, and she was overjoyed to see him playing happily with his sister and enjoying himself so much.

    RM’s mum shared how touched she was by the support he has received and the positive changes she’s seen in him since becoming part of the Courtyard community at Rowan House. 

    We can’t wait to follow RM on his journey! 

  • Coming Soon

    Watch this space!

We are here to help

Starting the journey to find the right support can feel overwhelming — but you’re not alone. We’re here and ready to help you every step of the way, offering guidance, reassurance, and the right support to suit your needs.

Watch our video below to see us in action!

Supported Living Pathway

Finding the right support can feel overwhelming when you're just starting out — especially when navigating assessments, referrals, and funding. To help make things clearer, we’ve created a simple step-by-step pathway guide. Download it now for helpful advice on what to expect and how we can support you every step of the way.

Download report

Residential Care

Our 24/7 Residential Service offers warm, welcoming, stimulating and safe home environments for people with a range of complex care needs including learning disabilities, autism and behaviours that challenge. We constantly strive to provide homes with a relaxed atmosphere that promotes individuality, giving each person we support the right to dignity, choice, privacy, independence and champion the integration of people into the community.

Millie's Courtyard

Children and Young People

We provide high-quality, flexible, and responsive residential care and support across the North, South, and Central regions for children and young people with a range of complex needs. This includes those with medical conditions, mental health challenges, developmental disabilities, and other support requirements. Our services are designed to offer a safe, nurturing, and structured environment where every young person is supported to thrive.

Nursing Care

Our teams of specialist, experienced, skilled, empathetic and dedicated nurses respect the dignity and the integrity of the individuals we support who have suffered injuries through a medical condition or trauma including an Acquired Brain Injury (ABI). From supporting people in inpatient rehabilitation services to assisting them to move into community-based support, our specialist support team helps each person to rebuild their life and develop their independence.

Swanton Care Centre - Swanton House

Supported Living

Supported Living is defined as persons with disabilities living where and with whom they want, for as long as they want, with the ongoing support needed to sustain that choice.  Aligned with our belief that everyone’s needs are different, we tailor make our support packages for each person and work closely with social services to ensure the best outcomes and wellbeing for those we support. 

Make A Referral

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