Pen Y Fai House - Values in Care, is a 3-bedroom semi-detached property located in the pleasant residential area of Aberkenfig, within walking distance of its village.
The home is near the M4 which allows easy access to major cities, beaches and forestry, with Cardiff in one direction and Swansea in the other. As well as this there are other local places of interest and the Welsh valleys a short drive away.
I joined Values in Care, September 2011 as the Registered Manager of Green Gables, and Pen Y Fai House. I have over 25 years’ experience, supporting people with learning disabilities, autism and other complex needs including challenging behaviour.
I have achieved my NVQ A1 Assessors award, NVQ RMA Level 4 and I am registered with Social Care Wales.
I have empathy for the people we support which is further strengthened due to my personal experiences of supporting my brother with profound learning disabilities, ASC, complex and sensory needs.
My philosophy is to provide a person-centred approach to the care and support we provide, ensuring everyone feels safe, secure, and cared for within their home. We strive to offer choices and opportunities which promote independence and develop life skills for each person we support.
I pride myself in leading teams that provide high quality tailored support in a culturally healthy environment.
I joined Values in Care in February of 2012, being new to care and support I was keen to understand all of the training that I was being provided to ensure that I was delivering the best quality of care possible. This led me to further my career and start moving through the different roles such as Team Leader, Deputy Manager and Registered Manager. Whilst doing this, I complete both my Level 3 and 5 qualification in Social Care, my Trainers Qualification and become a Positive Behavioural Management Trainer. In recent years I was successful in the role of Operational Manager and this year I have been successful in procuring the role of Regional Director for Values in Care.
I have always been driven by the people we support and seeing the success and development in which they can achieve when the correct support is given. I believe this is developed by instilling good values within the team, and by fostering a great culture. Swanton Care has provided me with many opportunities, and I am passionate in ensuring these opportunities are available to all of our teams.
I became a Chief Operating Officer in July 2022, prior to this I was Regional Director to Values in Care for 2 years. During my time in the social care sector, I have gained a wealth of experience, starting my career as a young Support Worker in 2003, progressing through roles such as Keyworker, Manager and Area Manager.
I have loved gaining qualifications along the way, including a Level 5 in Leadership and Management and an ILM Level 5 (The Institute of Leadership and Management), this has helped me to support the people in our care to have a better quality of life. I also have a keen interest in Positive Behavioural Support and am continuing my learning by undertaking a Diploma in this specialist area.
During my 19 years in the social care sector, I have always worked in complex homes for people with learning disabilities and autism, leading and directing teams to ensure we offer the best care possible to the people we support. Growing organically has ensured that I have great knowledge, experience and understanding in the care sector.
In my spare time I really enjoy horse riding, spending time with my family and pets.
Pen Y Fai House - Values in Care, provides tailored support to someone with learning disabilities, autism, and other complex needs including challenging behaviour. Our person-centred approach enables us to empower the people we support to explore new activities and create opportunities they may not have experienced before.
Our philosophy is to offer a consistently high standard of care on an individual basis. The people we support are involved in the decision making within the home, as far as practically possible and have support from family members, key workers, or any team members to enable them to do this.
Our professional, focused approach enables us to capture the enthusiasm and aspirations of the people in our care in a way which encourages personal achievement.
We are very proud of Pen Y Fai House and the home we have created for those who live here.