Saer Coed is one of the newest homes in Values in Care, which opened in August 2020 in the height of the Covid-19 Pandemic. It provides person-centred support to individuals with autism, learning disabilities and other complex needs including challenging behaviour.
I started my career in the care sector 20 years ago as a support worker in a day service before progressing through the ranks to Service Manager.
I joined Swanton Care/ Values in Care in October 2022 as Service Manager at Saer Coed and have found it a very rewarding and satisfying job. I enjoy supporting the People We Support with their activities and seeing the smiles on their faces when they’ve been out in the community makes my day brighter.
I am very motivated by person-centred support, and I always ensure to fulfil their potential the best I can. I believe a good service needs a good staff team and I am so proud of the team I have. They are always keen to try new things with the people we support, and they ensure every day is filled with fun and laughter.
We always ensure the people we support are at the forefront of all that we do, making sure that ‘Every Moment Matters!’
I joined Values in Care in February of 2012, being new to care and support I was keen to understand all of the training that I was being provided to ensure that I was delivering the best quality of care possible. This led me to further my career and start moving through the different roles such as Team Leader, Deputy Manager and Registered Manager. Whilst doing this, I complete both my Level 3 and 5 qualification in Social Care, my Trainers Qualification and become a Positive Behavioural Management Trainer. In recent years I was successful in the role of Operational Manager and this year I have been successful in procuring the role of Regional Director for Values in Care.
I have always been driven by the people we support and seeing the success and development in which they can achieve when the correct support is given. I believe this is developed by instilling good values within the team, and by fostering a great culture. Swanton Care has provided me with many opportunities, and I am passionate in ensuring these opportunities are available to all of our teams.
I became a Chief Operating Officer in July 2022, prior to this I was Regional Director to Values in Care for 2 years. During my time in the social care sector, I have gained a wealth of experience, starting my career as a young Support Worker in 2003, progressing through roles such as Keyworker, Manager and Area Manager.
I have loved gaining qualifications along the way, including a Level 5 in Leadership and Management and an ILM Level 5 (The Institute of Leadership and Management), this has helped me to support the people in our care to have a better quality of life. I also have a keen interest in Positive Behavioural Support and am continuing my learning by undertaking a Diploma in this specialist area.
During my 19 years in the social care sector, I have always worked in complex homes for people with learning disabilities and autism, leading and directing teams to ensure we offer the best care possible to the people we support. Growing organically has ensured that I have great knowledge, experience and understanding in the care sector.
In my spare time I really enjoy horse riding, spending time with my family and pets.
The individuals we support at Saer Coed – Values in Care, are encouraged and supported to live an active and fulfilling lifestyle and by adopting a person-centred approach. We provide ample opportunity to develop their life skills, participate in new activities, achieve goals and explore opportunities that they may not have been able to previously.
We recently had our first CIW inspection, which was very positive and had no non-compliance issues to be addressed.
The inspector stated: “Care workers are observed to be kind, with a passion to provide excellent support to enable people to be as independent and happy as possible.”