Swanton Community Services – Hertfordshire provides support for adults, delivering personal care to people with a wide range of needs including learning disabilities, autism, mental health conditions, physical disabilities and sensory impairments.
We provide flexible, person‑centred supported living services for adults, with a strong focus on developing life skills, promoting independence and enabling each person to achieve their goals.
1a Meadway Court,
Rutherford Close,
Stevenage, Hertfordshire SG1 2EF
Autism
Learning disabilities
Complex needs
I began my career in social care over 30 years ago after early experiences in my local community inspired me to improve the lives of people with learning disabilities. Since then, I have held a range of roles across residential, supported living, and hospital services, supporting people to live more independently.
I am passionate about promoting the rights and voices of people with learning disabilities. Before joining in October 2023, I worked as an advocate in Brighton, helping individuals influence local decision-making and contributing to national policy work. This included supporting people with learning disabilities to be involved in parliamentary working groups shaping changes in law, such as the Deprivation of Liberty Safeguards. This work was recognised in 2020 with the UK Parliament Award for Community Champion of the Year.
I am currently the Registered Care Manager for Hertfordshire and feel proud to be part of such a dedicated team, all working to deliver high-quality, person-centred support. I hold a BSc in Anthropology, an MSc in Community Sector Studies, and a Level 5 Diploma in Leadership for Adult Care.

My career in care and support has been shaped by a lifelong commitment to supporting people with diverse needs, inspired from an early age by a close friendship with someone with Down syndrome that remains important to me today. I began working in the sector at 16 as a child and young adult outreach worker, which led to roles across mental health, learning disability services, dual diagnosis and adult supported living.
I have held a range of leadership roles, including Deputy Manager and Registered Manager, and later managed a large nursing service supporting adults with complex learning and physical disabilities. Working alongside dedicated teams, I have supported services to significantly improve quality outcomes, including achieving strong CQC ratings.
I have since progressed through senior operational roles, including Operations Manager and Head of Quality Assurance, and now serve as a Divisional Director. Alongside this, I hold a Diploma in Operations Management, further strengthening my leadership capability and strategic focus. Driven by compassion, quality and a deep belief in the potential of the people we support, my career continues to be shaped by the same passion that sparked it in childhood.

Chief Executive Officer Gary Thompson is the Responsible Individual for SCS Hertfordshire. To find out more, visit our Meet The Team page.




